An exciting opportunity has arisen for a Trainee Customer Account Manager to join Border Group Ltd, based at our Woodlands depot near Longtown.

Are you looking to build a long-term career in sales and account management within a fast-paced industry? We are seeking a motivated and ambitious Trainee Customer Account Manager to join our growing team, supporting the hire and sales of barriers across the UK.

Job Role

As a Trainee Customer Account Manager, you will be responsible for developing long-term, trusting relationships with new and existing clients, contributing to the success of the business by maximising sales opportunities and engaging with the services and products we offer to look after the accounts of our customers.

Key Responsibilities

• Assisting with the management of existing customer accounts.
• Responding to inbound enquiries for equipment hire and sales.
• Preparing and following up quotations.
• Coordinating with operations and logistics teams to ensure smooth deliveries.
• Building strong working relationships with contractors, site managers, and procurement teams.
• Identifying opportunities to upsell and cross-sell equipment.
• Maintaining accurate CRM records.
• Supporting senior Account Managers with larger projects and tenders.

Job Criteria

• Has an interest in sales or account management.
• Communicates clearly and professionally.
• Is enthusiastic, proactive, and ready to work as part of a team.
• Can manage time effectively and work safely under supervision.
• Is IT Literate and comfortable learning internal systems.
• Full UK driving licence (desirable).

 What we offer

• Training and development opportunities.
• Competitive salary.
• 30 days holiday per annum.
• Company pension.

Contract Type – Permanent, full-time.

Working Hours – 37.5 hours per week, worked Monday to Friday from 8.30 a.m. to 5.00 p.m.

Location – Woodlands Industrial Estate, Brampton Road, Longtown, Carlisle, CA6 5TR.

About Border Group Ltd

Border Group Ltd is a company established from the acquisition by the Lloyd family of the assets of Border Barrier Systems, Border Loos and Border Show Services. Our oldest company Borderloos was established in 1989 and specialised in the hire, sale and servicing of portable toilets throughout Cumbria, the North of England and Scotland. In years since, the privately owned business has grown rapidly and now encompass Border Barriers which was established in 2000, Border Show Service Group, Grandstands For Hire, Showerhire UK and Woodlands Industrial Park. With the recent acquisition of Teesdale Event and Site Services Ltd and Bordaloo, the combination of these services provide nationwide coverage and enable us to cater to some of the UK’s leading Events and Construction companies.

For the opportunity to join this growing Company, please submit your CV below.

How to Apply

To apply, please complete the following form and our HR Department will contact you shortly.